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Blogs
Blogger, Blogosphere, Web 2.0... |
Business Advertising
Promote, Distribute, sell... |
Business Information
Search, Internet, Marketing... |
Business Marketing
Marketing, Budget, Planning... |
Business Schools and Education
Professional, Job... |
Business Software
Download, Desktop, Search... |
Business Technology
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Customer Relationship Management
Help, Manage, Run... |
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[2001-04-20] Keep Your CSR s Happy to Keep Your Customers Happy
There is no doubt in my mind that being a Customer Service Representative (CSR) is one of the most demanding jobs today. Why? These dedicated professionals solve other people's problems all day long - everyday. That is emotionally draining to say the least.
[2001-04-16] Flushing Out Frauds
"... ALWAYS carry out your own due diligence! Remember, if it sounds too good to be true, it probably is."
Regular readers will recognize the above language. It comes from the "Caveat Emptor" section which appears towards the end of each issue of A Home-Based Business Online.
Good advice to be sure (even if I do say so myself). But what does "due diligence" mean and how do you do it? Basically, it means to be diligent in researching your proposed business opportunity so you can be as sure as you can be what you're getting into and why.
[2001-04-15] Fast Good Cheap - Pick Any Two
Think about that statement for a minute. Is it true? Sure it is! Especially for small businesses. If you want something in a hurry and you need it to be of good quality, it won't be cheap. On the other hand, if you want something quick and you don't have a lot of money, chances are it won't be the best there is. Now we get to the combination most small businesses need - good and cheap. You're right - it won't happen quickly.
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